URL details: www.integratedcma.com/enterprise-content-management/customer-service-billing-energy-industry-case-study/
URL title:
Customer Service and Billing – An Energy Industry Case Study – eFusion, ECM Email Solutions
URL paragraphs:
eFusion, ECM Email Solutions Integrating Email with Enterprise Content Management Systems 90% of all electronic correspondence is still conducted through email. Customer service and billing are no exception, as many companies send their billings through ma
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