URL details: www.futurum.xyz/competing-customer-experience-best-bet-win/
URL title:
Competing on Customer Experience: Your Best Bet for the Win - Futurum Research
URL description:
Competing on price and features and benefits are shortsighted strategies. If you really want to get ahead, your best bet is to compete on customer service—here's why.
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an enhanced customer journey translates into better business suc...