URL details: sustainableux.com/talks/2019/turning-research-ripples-into-waves-growing-ux-research-capacity-in-complex-spaces/
URL title:
Turning Research Ripples Into Waves: Growing UX Research Capacity in Complex Spaces – SustainableUX
URL description:
Hana Nagel will examine the challenge of scaling research through the lens of social change theory, showing how service design and systems thinking can be used to create a strategy to increase research’s impact on product. Growing organizational research capacity requires both bottom-up and top-down changes that can be daunting to tackle. By building collaboration, connection and community, you can bring enough people together to turn research ripples into waves.
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